Terms and Conditions
Authentication & Grading (Updated 9/19/2020)
All items sold by Doran Coins are guaranteed genuine, unless it is either a reproduction or copy, which will be noted as such. Also, all grading of coins and currency is based on either industry-established or in-house standards depending on the type of the item. All grading, whether by the company or a third-party service, such as NGC or PCGS, is subjective. Any and all notable issues with any of the items such as, for example, cleaning, in the case of coins, will be noted in the item description.
Return Policy (Updated 1/18/2021)
All items sold by Doran Coins have a 10 day return privilege. This becomes effective the moment you receive them in the mail. Should you decide to return the item(s) for any reason. please call first before sending it back. Chances are, whatever the concern is can be resolved. However, if the concern can't be resolved for any reason, then please return the item for a refund. The item must be in the original holder or packaging that it came with in order for a refund to be issued. For example. all U.S. and World Coins sold by Doran Coins, unless issued either in government-issued holders or in third-party holders (such as those from NGC & PCGS), are in heat-sealed holders. If any coin or currency is removed from the holder that it came with, the return privilege becomes null and void and the item is considered SOLD! All sales on bullion, whether issued in either in a coin, round, or bar form from either a government or a private company, are FINAL due to daily fluctuating metals prices!
Payment Policy (Updated 1/18/2021)
Doran Coins accepts Checks, Money Orders, PayPal, and Credit/Debit Cards on coins, currency, and supplies. Exceptions to this rule are precious metal bullion coins/rounds/bars, which Checks and Money Orders are the only method of payment accepted. In addition, the company cannot accept Credit/Debit Cards and PayPal payments on bullion due to the risk of fraud and chargebacks. Should any part of your order include any bullion, then the bullion item will have to be purchased separately. Also, should you decide to purchase any bullion coins/round/bars at one of the many coin shows that Doran Coins sets up at, payment is Cash only. Please note that whether paying online or at a coin show, all sales of bullion are FINAL.
PAYMENT OPTIONS -
If you're paying by Check, please allow 10 business days for it to clear before item(s) are shipped out. Orders paid with a Money Order will be shipped out on the next available business day. Please make Checks/Money Orders out to DORAN OF ILLINOIS. NOTE: All Checks must have name and address already printed on it. Also, phone number and ID/drivers license number are required on all Checks. Doran Coins will not accept Starter Checks for any reason whatsoever.
Credit/Debit Card and PayPal orders will be shipped out the next available business day. Doran Coins accepts Visa, Mastercard, Discover, and American Express. Please note that all bullion cannot be purchased with either a credit/debit card or PayPal.
REFUNDS -
Refunds will be as follows - If paying by Check/Money Order, a Check will be issued. If paying by either PayPal or Credit/Debit Card, refunds will be issued back into your account depending on payment method used at the time of purchase. NOTE: If you purchase bullion, the sale is FINAL and no refund will be issued.
Shipping Policy (Updated 3/29/2021)
Shipping for orders up to $74.99 is $7.95. Orders $75.00 and over receives Free Shipping. All items sold by Doran Coins are shipped Priority Mail through the United States Postal Service (USPS) from Casey, Illinois. Tracking information will be provided. Due to postal regulations, Doran Coins ships to customers in the United States and its territories only. As of the present time, Doran Coins cannot ship internationally! All orders are shipped out before 4pm Monday thru Friday, excluding holidays.
Sales Tax (Updated 3/29/2021)
Since Doran Coins is an Illinois company, all coins, currency, and bullion sold from the company are exempt from sales tax. The exception to this is on numismatic supplies (books, coin holders, etc.) The sales tax that is charged in Clark County, Illinois is 7.25%, which will be applied at checkout.
Questions & Concerns (Updated 1/15/2021)
Should you have any questions or concerns about the Terms & Conditions, or anything else, please don't hesitate to either call (217) 663-0276 or (217) 294-6215, or send an email to info@dorancoins.net. Doran Coins is open from 9am to 5pm Central Standard Time (Chicago time) 7 days a week. When calling, if there is no answer, please leave a message and you will get a call back. Also, all emails will be replied to as soon as possible. Thank you for visiting Doran Coins and thank you kindly for your business.
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